Please carefully read the following Terms + Conditions, Privacy Policy and Client Agreement/ Waiver that govern your use of our website and services.

We reserve the right to update these at any time. The latest version will be effective upon posting on our website.

By participating in any session/ event/ series with Emma Harley, Potter + Pace (including any employees, contractors and substitute instructors), you agree to all of the below, along with any specific waiver required upon registration of an offering.

Terms + Conditions

1. No-shows, Cancellations + Refunds

Cancellations for offerings require more than 3 hours notice. For a series, this only applies to the first event of the series, and cancellations are not available for subsequent events.

- If you cannot make it to a group Zoom live-streamed class using a 'casual' registration (ie. not using membership or packages) it is polite, although not necessary to cancel the class, however if you would like a refund of your payment for the class that you cannot attend, you must cancel more than 3 hours prior to the start of the session.

- If you need to cancel a private session (in-person or Zoom live-streamed) it is necessary to cancel more than 3 hours prior to the start of the session to be considered for a refund.

- If you are not happy with the Zoom live-streamed sessions for reasons outside of my control, please put your request for a refund in writing to me and I'll be happy to consider.

- There may be times, unfortunately, that Potter + Pace will have to cancel a session. In this case refunds will be provided for both single class group and single class private Zoom live-streamed sessions, however if the event is part of a 'series' then an alternative session date may be provided instead, not a refund.

2. Class Etiquette

Please be kind, courteous and non-disruptive at all events, including Zoom live-streamed sessions.

Fit for Purpose

Unless you inform us otherwise, we assume you have no health risks, conditions, or injuries.
You must immediately inform us if you believe that class participation could pose a risk to your health.
While we cannot offer diagnosis, we may be able to offer modifications for practice, however please always work with your body and adjust as you need.

Your Practice

You have freedom of choice: In each movement or posture, the depth and expression are your personal decision.
Our teachers instructions are always an offer, please practice in consideration of your body, energy and ability each day.
Yoga is not a competition: Each practitioner is on their individual path and attending for personal reasons.
Embrace your yoga journey, finding peace, curiosity and wonder in each pose and observing the positive changes both on and off the mat.

3. Website and Booking System Usage

Offering Tree Booking System

To make bookings for our classes, you may need to create an account on the Offering Tree booking system.

By creating an account, you agree to comply with Offering Tree's terms of service and privacy policy (see footer link below).

All bookings made through the Offering Tree system are subject to the terms and conditions set by Offering Tree.

Please familiarise yourself with these terms on the Offering Tree website.

You are responsible for maintaining the confidentiality of your Offering Tree account credentials.

Notify us immediately if you become aware of any unauthorised use of your account.

While we strive to ensure the smooth operation of the Offering Tree booking system, we are not responsible for any technical issues or disruptions that may occur.
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We recommend contacting Offering Tree directly for assistance with technical problems.
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We reserve the right to modify or discontinue any aspect of the Offering Tree booking system at any time.
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Your use of the Offering Tree booking system is also subject to our Privacy Policy.
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Please review our Privacy Policy below for information on how we collect, use, and disclose personal information.

Website Usage

Contact

- By sending Potter + Pace a message via the Contact section in the footer of each page, or by signing an electronic waiver of any kind, or making a booking etc, by default you are automatically created as a Contact in our Offering Tree database and will be sent Marketing Automations. You can unsubscribe by emailing me at potterandpace@icloud.com with the name and email you used at anytime.

By accessing and using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you may not access or use the website.

We strive to provide accurate and up-to-date information on our website. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website.

Privacy Policy

This document outlines how we collect, use, share, and protect your personal information when you use our website, services, or participate in our yoga classes.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account on our website or booking system, we may collect personal information such as your name, email address, and contact details. When you make bookings for our yoga classes through our booking system, we collect information related to your class attendance.

If you make purchases through our website, we collect payment information to process transactions securely. We may collect information from your communications with us, such as emails or messages.

Non-Personal Information

We may collect non-personal information about your interaction with our website, including the pages visited, browser type, and IP address.
We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

- To provide and maintain our services, including class bookings and notifications.
- To process payments and prevent fraudulent transactions.
- To communicate with you regarding your bookings, account, or relevant updates.
- To improve and customise our website, services, and user experience.
- To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy.

Service Providers

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors or email service providers.

Legal Compliance

We may disclose your information when required by law or in response to a valid legal request.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

Your Choices

You can review and update your account information by logging into your account on our website. You can opt-out of receiving promotional emails by following the instructions in the emails or by contacting us directly.

Children's Privacy

Our Zoom live-streamed services are not intended for individuals under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete the information.

Client Agreement/ Waiver

By participating in yoga, meditation or a combination of both, with Emma Harley of Potter and Pace, you (the client) agree without reservation to the following statements and terms:

If at any time during the class, you feel discomfort or strain, gently come out of the posture. You may rest at any time during the class. It is important in yoga and meditation that you listen to your body and respect its limits on any given day.

• I understand that yoga and meditation, include physical movements as well as an opportunity for relaxation, stress re-education and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated. If I experience any pain or discomfort, I will listen to my body, discontinue the activity, and ask for support from the instructor. I will continue to breathe smoothly. I assume full responsibility for any and all damages, which may incur through participation.

• I understand that yoga and meditation are not substitutes for medical attention, examination, diagnosis or treatment. Yoga is not recommended and is not safe under certain medical conditions. By participating, I affirm that a licensed physician has verified my good health and physical condition to participate in such a fitness program, if required. In addition, I will make the instructor aware of any medical conditions or physical limitations before class. If I am pregnant, become pregnant or I am post-natal or post-surgical, my signature verifies that I have my physician’s approval to participate. I also affirm that I alone am responsible to decide whether to practice yoga and/or meditation, and participation is at my own risk.

• I hereby agree to irrevocably release and waive any claims that I have now or may have hereafter against Emma Harley, Potter and Pace (including all employees, contractors and substitute instructors) and all related facilities and premises for any personal injury or negligence.

• If any portion of this release from liability shall be deemed by a Court of competent jurisdiction to be invalid, then the remainder of this release from liability shall remain in full force and effect and the offending provision or provisions severed here from.

• The facility, premises, Emma Harley and Potter and Pace are not in any way responsible for any lost, left, stolen or damaged personal property. Please contact the session venue directly regarding any items left behind.

• All payments are final. Potter and Pace does not offer refunds for any reason unless required by Australian Consumer Law.

• Please respect no recording, filming or photography at any Potter and Pace classes (including online and live-streamed) without consent of all involved.

• Potter and Pace has the right to refuse entry or request someone leave at an in-person event, or to refuse/remove access to a live-streamed session for the safety of attendees and staff.

• Classes are geared toward adults unless specified. We cannot cater for those under 18 during our Zoom live-streamed sessions at present. Our in-person sessions may be available to 13 years and over, with a Client Agreement/ Waiver signed by a Parent/ Guardian prior to the session. Parents/ Guardians are responsible for each child's safety and behaviour.